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How does it work?

The procedure of the online genetic consultation

You have registered an interest in an online genetic consultation. We are happy to assist you with any questions you might have about genetic issues. Please complete the contact form and we will come back to you.

1. Enquiry:

You have registered an interest in an online genetic consultation. We are here to help you with any genetic problems questions you may have. Please complete the contact form and we will come back to you.

Please fill out a questionnaire and provide as much information as possible in advance. Use the dedicated link we provide you in our correspondence with you to send your data securely.

2. Fill out Questionnaire:

You will receive a quote and a link to schedule a genetic consultation appointment online. 

After payment, you will receive the link for the online session and an email from Dr Schell-Apacik with a questionaire and further information. Please fill out a questionnaire and provide as much information as possible before the appointment.

After evaluating the submitted documents, you will receive a quotation and a link to schedule your online genetic consultation appointment.  After payment, you will receive the link for the online session.

3. Online Consultation:

The initial video will take place via Zoom and usually takes 60 to 90 minutes. During the appointment, the doctor will talk to you about your specific concerns and how he can help you. If it makes sense, the doctor will suggest genetic testing.

If you are interested in genetic testing after the consultation session, Schell Genetics will provide you with quotations for the recommended lab tests as well as instructions for sample collection and dispatch. A biological sample is collected from the individual (e.g., blood, saliva, cheek swab, tissue sample).

4. Genetic Testing:

After the consultation, if you want to go ahead with genetic testing, Schell Genetics will give you prices for the tests they recommend, along with instructions on how to get your samples and send them off. A biological sample is collected from the individual (e.g., blood, saliva, cheek swab, tissue sample). Please understand that genetic testing cannot be initiated and ordered independently without prior consultation.

After completion of the genetic diagnostics, you will receive a Medical Genetics Report with the most important topics of the consultation and the relevant findings, including all lab results.

5. Medical Genetics Report:

Once the genetic testing is done, you will get a Medical Genetics Report that includes all of the lab results and the most important parts of the consultation.

Genetic tests have different turn-around times that depend on the type of test that is being ordered. In most cases, they can take up to 4 to 6 weeks, or up to 12 weeks for more complicated tests. In rare cases, they can take longer, but this depends on the specific case.

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